Virtual Receptionist :-
You do not need to employ a dedicated receptionist for your organisation, rather you can outsource it to virtual receptionist, who is trained to manage your calls exactly as an in-house member of staff would, but from another office.

A virtual receptionist is a highly-skilled telephone agent trained in a full range of receptionist skills including message taking, switchboard call forwarding or call patching, diary management, order taking, emergency call response and much more.

Modern virtual receptionists are usually based in a call Centre or contact Centre and work in a team of operatives who treat their role as a profession, appreciating the vital first impression it plays in the public face and reputation of a business. Business clients rarely select virtual receptionists who work alone or from home due to their inability to answer more than one call at once, or provide guaranteed, break-free receptionist cover throughout the working day and at weekends.